Shipping and Return Policy

Shipping Policy:

1. Processing Time:

  • All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Method:

  • We offer standard shipping for all orders, with an estimated delivery time of 10-18 business days. Shipping times may vary based on your location.

3. Shipping Cost:

  • Shipping costs are calculated at checkout based on the weight and destination of your order. 

4. Tracking Information:

  • Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

5. International Shipping:

  • Currently, we only offer shipping within North America and Europe. For international shipping inquiries, please contact our customer support.

Return Policy:

1. 7-Day Return Period:

  • We offer a 7-day return policy from the date of delivery. If you are not satisfied with your purchase within this period, you may contact our customer support to initiate the return process.

2. Eligibility for Returns:

  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Items that show signs of use or damage may not be eligible for a refund.

3. Return Procedure:

  • To initiate a return, please contact our customer support team with your order number and reason for return. We will provide you with instructions on how to return the item.

4. Return Shipping:

  • Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that your return is received.

5. Refund Process:

  • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

    6. Damaged or Defective Items:

    • In the rare event that you receive a damaged or defective item, please contact us immediately with photos of the damaged product. We will arrange for a refund.

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